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Pardon Our Dust at the Service Center

Addison is remodeling the Service Center to serve our community better. The building is open, but please use caution when visiting. Until May 1, we encourage customers to complete business online or virtually via phone or email. If you need to come on-site, please make an appointment beforehand if possible. Thanks for your patience!

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1 Dismissed Announcement

Saturday Movie Night Moved to May 24

Due to pending weather, the May 17 Movie in the Park has been postponed until May 24. Thanks for understanding!

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You Are Here : Home / Programs

Programs

Comprehensive Plan

The Comprehensive Plan is a visionary statement designed to direct future development and redevelopment in Addison by establishing policy goals for land use, transportation and community facilities.

Building Safety

Explore Addison's Building Inspection services for prompt, thorough compliance checks and personalized scheduling options. From plan reviews to on-site inspections, we ensure safety and efficiency in every project.

Citizen Self Service (CSS) Portal

Discover the convenience of Addison's Citizen Self Service (CSS) Portal! Easily manage permits, payments, inspections, and more from any device. Streamline your development process with real-time updates and online access.

Permit and Plan Portal

Discover how to navigate the CSS portal effortlessly with our instructional resources. Watch videos and download step-by-step guides for registering, applying for permits, paying invoices, and requesting inspections.

Planning & Zoning

The Planning and Zoning Division seeks to promote safe and sustainable growth and development in Addison. The division works closely with the whole community on a variety of projects to improve the quality of life for all of Addison's stakeholders.

Neighborhood Services

The mission of the Town of Addison Neighborhood Services division is to enhance the quality of life for residents by promoting a safe, vibrant, and inclusive community.

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Contact Us

Addison Service Center
16801 Westgrove Drive
Addison, TX 75001

P 972-450-2880

Hours of Operation:
Monday - Friday 8am - 5pm

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