FAQs

Do I need a permit for a re-roof shingle replacement?

A permit is required for a re-roof shingle replacement. The application can be foundhere.

 

 

How can I renew my contractor registration?

Registrations and renewals are processed online via the CSS portal.

General Contractor Required Documents:  

  • Owners Drivers License or Government Issued ID

Mechanical Registration Required Documents:  

  • Copy of HVAC license.
  • Copy of driver's license.
  • Certificate of insurance.

Electrical Registration Required Documents:

  • Copy of license.
  • Copy of Contractor license.
  • Copy of driver license.
  • Certificate of Insurance.

Plumbing Registration Required Documents:

  • Copy of master license.
  • Copy of driver's license.
  • Certificate of insurance.

Irrigation Registration Required Documents:

  • Copy of irrigator license.  
  • Copy of driver's license.

 

Sign Contractor Registration Required Documents:

  • $5000.00 Surety Bond OR  Certificate of Insurance

 

How do I apply for a Certificate of Occupancy?

Apply for a Certificate of Occupancy online via the Citizen Self-Service portal by clicking here. 

CO Required Documents:

  • Floor plan (layout of the space)
  • Sales Tax Certificate (if applicable)

 

How do I apply for a permit that is not listed on the CSS portal?

Email the permit application and digital plan set to permits@addisontx.gov.

The permit application and supplemental documents can be found under Forms and Applications.

Available CSS Online Submittals:

  • Single Trade permits with no review required.

Example: Water Heater Replacement, HVAC replacement, Electrical Service Upgrade etc.

  • Certificate of Occupancy Applications
  • Sign Permits

 

Not available Online:

  • Commercial or Residential permits requiring plans examiner review.

Example: New Build, Tenant Finish Out, Residential Remodel, Roof, Fence, Solar Panel Installation, Generator Installation  

 

How do I apply for site plan review?

Site plan review applications can be submitted online via theCSS Portal.

 

How do I find the ownership information of a parcel?

Ownership information is available via the Dallas Central Appraisal District (DCAD).

 

How do I find the zoning of a parcel

See the online interactivezoning map. Blue and green dots on the map indicate a zoning change, the ordinance should be linked if you click the dots.

 

How do I renew my company's registration?

Contractor registration can be updated via the CSS portal, by clicking here.

General Contractor Required Documents:  

  • Owners Drivers License or Government Issued ID

Mechanical Registration Required Documents:  

  • Copy of HVAC license.
  • Copy of driver's license
  • Certificate of insurance.

Electrical Registration Required Documents:

  • Copy of license
  • Copy of Contractor lic
  • Copy of driver's license
  • Certificate of Insurance

Plumbing Registration Required Documents:

  • Copy of master license.
  • Copy of driver's license.
  • Certificate of insurance.

Irrigation Registration Required Documents:

  • Copy of irrigator license.  
  • Copy of driver's license.

Sign Contractor Registration Required Documents:

  • $5000.00 Surety Bond OR  Certificate of Insurance

 

How do I schedule an inspection?

Inspections must be scheduled through theCSS Portal. Inspections requested prior to 7:00 am via theCSS Portalwill be performed that business day. Inspections requested via the inspection request line (972-450-2885) prior to 3:00 pm will be performed the next business day.

 

How do I validate under a general contractor's permit (as a subcontractor)?

Subcontractor validations are submitted by clicking here and submitting the completed application via email to permits@addisontx.gov. 

Note: There is a $50 administrative fee that applies to add each trade after permit issuance. 

 

How do I validate under a General Contractor's permit?

To validate under a general contractor's permit click here(PDF, 202KB). Submit via email to registrations@addisontx.gov

 

How would I obtain copies of project specific documents?

To obtain a copy of project documents, please submit anopen records request.

 

I cannot see my permit on the portal. Why?

Make sure you have registered your email on the CSS Portal prior to submitting your application. If you did not register your email, do so by clickinghere. Once you have registered, emailregistrations@addisontx.govto be added as an authorized user for your permit. Please provide the CSS registered email and the permit number.

 

What information do I need to provide for a Zoning Verification Letter?

  • On the request letter, please provide:
  • Company Name (Letterhead is acceptable)
  • Contact Information (address, phone number)
  • Subject Property Address
  • Subject Parcel Number
  • Zoning letter details

What is the fee for a Zoning Verification Letter?

The fee for a zoning verification letter is $50.00 per parcel. You will need to request one letter for each parcel. Zoning Verifications requests are submitted via theCSS Portal.

 

What is the timeline for a Zoning letter?

Once payment is received the letter will be emailed within 10 business days.

 

What uses are allowed on my property?

See the online interactivezoning mapto determine zoning, then refer toAddison Zoning Ordinance for a list of permitted uses by zoning district.

 

How do I apply for a Zoning Verification Letter?

Zoning verification request applications are processed via the CSS Portal. There is a $50.00 fee per parcel. Each parcel will require a verification letter (one letter per parcel).

 

What year code set is Addison enforcing?

Addison is currently under the 2024 International Codes and the 2023 National Electric Code, and the 2018 International Electrical Code.

 

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